Warranty

Every Buso Audio workstation is covered for 2 years from the date of purchase.

What is covered

Manufacturing defects. If something is wrong with your desk because of a fault in how it was made, we replace the affected parts.
Damage in transit. If a part arrives damaged, we replace it.

How to make a claim

your order number
photos of the affected part, close enough to see the problem clearly
a photo of the whole workstation, so we can see how the part sits
if the damage happened in transit, photos of the crate and packaging as well

We will identify the part and arrange a replacement. Replacement parts are shipped to you directly, so in most cases there is no need to return anything or to take the workstation apart.

Transit damage

Please check your crate on arrival and photograph any damage to the packaging before you unpack. It makes the claim much easier to settle, and we can only raise it with the courier while the evidence exists.